Marketing Services Policy

Effective Date: 10/1/2024

1. Overview

This policy outlines the terms and conditions governing our marketing packages and hourly services. By engaging with our services, you agree to comply with the following terms.

2. Services Provided

We offer various marketing packages, each tailored to enhance your brand’s online presence. Our services include:

  • Brand storytelling

  • Content creation (social media posts, graphics, videos)

  • Social media management

  • Community engagement

  • Performance analytics

3. Package Details

Each package consists of specific features as detailed in the package descriptions. Clients may also opt for additional hourly services as needed, based on the rates provided.

4. Payment and Billing

  • All packages are billed on a monthly basis, with payment due in advance.

  • Hourly services will be billed at the end of each month based on actual hours worked.

  • Accepted payment methods include [list accepted payment methods].

5. Cancellation and Refunds

  • Clients may cancel their subscription with [30 days] written notice prior to the next billing cycle.

  • No refunds will be issued for services rendered. If a package is canceled mid-cycle, payment will cover services used up to the cancellation date.

6. Client Obligations

Clients must provide all necessary materials and timely feedback to ensure efficient service delivery. Delays in providing required information may affect project timelines.

7. Confidentiality Agreement

We commit to protecting your privacy and confidentiality. Client information will not be shared with third parties without explicit consent.

8. Intellectual Property Rights

All content produced remains the intellectual property of Kelsey co. until full payment is received. Upon payment, the client is granted rights to utilize the content as agreed in the package.

9. Performance Expectations

While we aim for excellent results, we do not guarantee specific outcomes, as results depend on various external factors.

10. Policy Modifications

We reserve the right to amend this policy as necessary. Clients will be notified of significant changes in writing.

11. Contact Us

For inquiries regarding this policy or our services, please contact us at Kelseyco.com@gmail.com .